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Additional Safety Tips

Miami University and Community Federal Credit Union is committed to keeping your personal and account information as secure as possible. As our member, you also play a vital role in protecting your account information.

Here are some simple things you can do to help protect yourself from fraud:

  1. Check your account and credit card statements often. Report anything suspicious to MUCFCU immediately. This is one of the easiest things you can do to quickly stop fraudulent activity.

    You can easily review your account anytime using MUCFCU's Online Services, such as Online Banking, Online Credit Card Statements, and SYBIL Telephone Banking. All these services are free for MUCFCU members. You can sign up for Online Banking and SYBIL Telephone Banking at any MUCFCU branch.

  2. If you use MUCFCU's Online Banking, sign up for E-Statements. This will reduce the amount of paper statements containing your personal account information that come to your mailbox.

  3. Report any lost or stolen checks, credit cards, or debit cards immediately.:

    • During business hours: (513) 523-8888
    • After business hours:
      • Miami VISA Credit Cards: 1-888-720-6836 opt. 2
      • MasterCard Debit & Jeanie ATM Cards: 1-800-528-2273
      • Outside North America (Debit & ATM Cards Only): +1 812-647-9794
      • Checks: (513) 523-8888 opt. 0 (leave voicemail)
  5. Store any papers or cards containing your account information in a secure place, or shred them. Do not leave such items out where others can see your account information. Never throw away or recycle these items without first shredding them.

  6. Never leave written passwords lying around where others can see them--not even beside your computer. Memorize them instead. If you absolutely cannot remember a password and must write it down, make sure you store it in a secure place.

  7. Store checks in a secure location until you are ready to use them. Carry your checkbook only when necessary.

  8. Never give out your Social Security number unless it is absolutely necessary for a financial transaction. Always be discreet when providing your Social Security number, especially if you have to speak it out loud. If you must provide your Social Security number for a financial transaction, make sure the teller or individual you're doing business with immediately stores the number in a secure place.

  9. Never write your Social Security number on a check. Never use it as a password.

  10. Limit the information you write on a check. Never write your driver's license number on a check. Some retailers may ask to see your license and may record the number on the check, but make sure the retailer immediately stores the check in a secure place.

  11. Review your credit report at least once a year. You can obtain one free copy per year of your credit report from each of the three major credit bureaus at You may also want to consider signing up for a credit and identity monitoring service--but first make sure the service is legitimate.

  12. Promptly retrieve the mail from your mailbox each day. This reduces the chance of someone stealing personal information from paper statements and bills in your mailbox.

  13. Whenever you are conducting any transactions or financial business, always be alert for peering eyes and ears. Be alert especially if the transaction involves your credit or debit card, your driver's license, or your Social Security number. Always be cautious and discreet when giving out any of this information.

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Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.


Certain restrictions may apply to the products and services described above. Contact the credit union for details. MUCFCU is not an entity of Miami University.